Miles Mediation & Arbitration Services

(678) 320-9118

(912) 417-2879


April 19, 2017 No Comments
mediation training

by Wendy Williamson, Esq.

I have trained hundreds of non-lawyers in civil mediation and participants frequently tell me that they wish they had trained earlier. I encourage you to complete mediation training sooner rather than later for the following reasons:

  1. To Minimize Attorneys in your Lives. Hiring an attorney to fix a dispute is like using money for home repairs rather than home improvements. Minimizing disputes allows you to hire attorneys for growth rather than damage control.  No matter your occupation, if you interact with people, your peace and success will depend upon your communication skills and your ability to manage difficult conversations effectively and efficiently.  Mediation training uses current research, hands-on exercises and role plays to exercise communication skills, to develop the ability to manage conflict and to build solutions through team work and agreement. Developing mediation skills enables you to spend your precious time, energy and resources on making a better life, business or relationship.
  1. To Manage your Stress Level. We live in very stressful times. Stress impacts on our ability to listen, think clearly and communicate effectively. In mediation training, we learn to create safe spaces where people can listen and reason. We learn how impactful location, timing, planning and written details can be on our productivity and success. We study how people think and make decisions, how to effectively be agents of reality, how to respectfully deal with emotions and expectations, how to manage our own emotions, how to practice active listening to avoid misunderstandings and develop trust and critical knowledge. The greatest threats to working relationships are miscommunication, unrealistic or unmet expectations and the perception of disrespect. The skills honed and practiced in mediator training will help you avoid these pitfalls and the resulting stress.
  1. A Proven Communication Weapon for a New World. Someone posts on Facebook, co-workers communicate by email copying “up the chain,” bosses text liberally at all hours or we join a conference call with faceless people from around the world. We can no longer rely upon workplace conversations taking place face-to-face or even at the workplace. How do we manage this communication blob? Strategically. Purposefully. Carefully. In mediation training, we learn to structure communication so that people can be heard and understood. We practice skills such as reframing, restating and brainstorming which compensate for the dangers inherent in conversations laden with opinions. Mediation is designed to bring back civil conversations in a world leaning toward voice-to-voice combat.
  1. Life Management. If you are like me, you find yourself having more difficult conversations in your daily life outside of work. Have you had a discussion about national politics or the Affordable Care Act lately? Whether we are in parent-teacher conferences, at our bank or dealing with co-workers, we have an increasing need to manage conversations wisely and productively. Mediation training is an invaluable life skill.

I hope I have the privilege to train you in the life skills of negotiation and mediation. Please join a class by registering here.

Why Should Non-Attorneys Complete Mediation Training
Wendy Williamson, Esq. is a mediator and instructor with Miles in Savannah and Atlanta.  She has over 20 years of mediation experience and is widely considered one of the top mediation trainers in Georgia.  
To schedule a mediation with Wendy, please call 678-320-9118 or visit her online calendar.

April 17, 2017 No Comments
2017 Legal Food Frenzy

Miles is excited to participate in this year’s Georgia Legal Food Frenzy competition.  Our firm goal is to raise $5,000. Online donations may be made on Miles’ team page. To make a donation, click here.

Legal Food Frenzy official description:

The Office of the Attorney General, the Young Lawyers Division of the State Bar of Georgia, and the Georgia Food Bank Association have joined forces to create a friendly food and fund drive competition among Georgia law firms, law schools, legal organizations, and corporate, in-house counsel to support the Georgia Food Bank Association, which is comprised of 8 Regional Food Banks who serve all 159 counties. In its first five years, this competition has raised the equivalent of 5 million pounds of food for the Food Banks.
Georgia’s Food Banks work through a network of nearly 2,400 partner agencies and faith-based organizations to distribute 140 million pounds of food annually to Georgians who need it the most.

The Legal Food Frenzy comes at a critical time for the Food Banks. Nearly 60% of Georgia’s public school children are eligible for free and reduced lunch. The Legal Food Frenzy provides a much needed supply of food and funds to Georgia’s regional Food Banks to help the families of those kids during summer months when schools are closed. The 2017 goal is to raise the equivalent of 1.35 million pounds of food for the Food Banks to distribute.

For more information about the Georgia Food Bank Association and the Legal Food Frenzy competition, click here.



April 14, 2017 No Comments
2017 Legal Food Frenzy

Miles proud to participate in this year’s Georgia Legal Food Frenzy. The annual competition benefits the Georgia Food Bank Association’s eight regional Feeding America Food Banks. Collectively, the food banks distribute more than 140 million pounds of food each year.

Along with other competing Georgia law firm and legal organizations, Miles is committed to raising as much as possible. We would love to win the competition, but our primary goal is to help those in need and help combat the prevalence of hunger and poverty among our fellow Georgians.

Everything we raise will benefit Atlanta Community Food Bank, the regional food bank that serves our community, and America’s Second Harvest of Coastal Georgia in Savannah.  And for every $1 donated, the food bank can distribute 5 meals worth of food into the community.

How can you help?

1 in 4 children in Georgia live in households that can’t regularly put food on the table. Here’s how you can partner with us to do something about it:

  • Pledge to match monetary donations – you will be recognized on the Legal Food Frenzy website and publications!
  • Drop off canned goods at our offices in Atlanta and Savannah (APRIL 17- APRIL 28 only)

Let’s rise to the challenge and do our part to reduce hunger in our very own community!


April 13, 2017 No Comments

John Miles was invited to be a panelist at the Liability Claims seminar at the Atlanta Claims Association Annual Conference on April 27 at the Northeast Hilton Atlanta.

John’s panel, “Settling Our Difference in Bad Faith,” also includes distinguished Atlanta attorneys Jonathan Adelman of Waldon Adelman Castila Hiestand & Prout; David Atkinson of Swift Currie McHgee & Hiers; and Jay Sadd of Slappey & Sadd.

The seminar also features panels that will include President of ACA, Pamela Glick; host of the Liability Section, Kim Jackson of  Bovis, Kyle, Burch & Medlin; and the following respected attorneys:

Billy Davis of Bovis, Kyle, Burch & Medlin
Brian Jackson of Drew Eckl Farnham; Mark Levinson of Hawkins
Marty Levinson, Hawkins Parnell Thackston & Young
Drew Timmons, Swift Currie McHgee & Hiers
Dan Prout, Waldon Adelman Castilla Hiestand & Prout
Matt Barr, Hawkins Parnell Thackston & Young
Douglas Chandler of Chandler & Moore
Michael Werner, The Werner Law Firm

For more information about the seminar and ACA, click here.


April 7, 2017 No Comments
Mediator Wendy Williamson

Earlier this week, Wendy Williamson appeared on a panel at the University of Georgia’s Law School in celebration of the launch of its newly formed Alternative Dispute Resolution (ADR) Society. The panel was assembled for the continuing legal education seminar, “Ethics and Professionalism in Dispute Resolution: Where Standards and Practice Collide.”

The event was co-hosted by the Association for Conflict Resolution, and the panel featured Wendy Williamson; Tracy Johnson, Executive Director of the Georgia Commission on Dispute Resolution; and mediation trainer Raye Rawls of the J.W. Fanning Institute for Leadership Development.

Mediator Wendy Williamson appears on ADR and mediation panel

Wendy Williamson shared her thoughts on the honor of being asked to serve on the panel:

The most exciting aspect of my experience was meeting the new generation of future lawyers who are committed to growing ADR and mediation not only in their practices but also in our communities. It was exhilarating to feel hope and excitement about the future of mediation which has come so far in my lifetime but has even greater potential in the courageous and innovative hands of UGA Law School’s future graduates. Thanks to the efforts of Professor Lanier and Jeremy Akin, a 2nd year law student, UGA Law has its first ADR Society linked to the Georgia Chapter of the Association for Conflict Resolution. I watched Jeremy Akin grow up and Jeremy served as an intern at the Mediation Center in Savannah during his college years. Jeremy went on to conduct research as a Fulbright Scholar around mediating land disputes in Uganda for three years. It was especially moving for me to see Jeremy take a leadership role at my beloved alma mater to promote mediation education and community. 


To request Wendy Williamson as a speaker at your next event, please email: