Miles Mediation & Arbitration Services

ATLANTA OFFICE:
6 Concourse Pkwy., Suite 1950

Atlanta, GA 30328
(678) 320-9118

SAVANNAH OFFICE:
17 Park of Commerce Blvd.
Suite 301

Savannah, GA 31405
(912) 417-2879
All Fax: (404) 389-0831

June 5, 2017 No Comments

We are proud to announce that Miles was voted the #1 Alternative Dispute Resolution (ADR) Firm by Daily Report’s Best Of Survey for the fourth year in a row. The Daily Report’s Best Of Survey is a compilation of Georgia lawyers picks for the best legal services and products. Voting was conducted online and garnered several thousand responses. The Daily Report is the foremost publication for Georgia’s entire legal community.

Miles founder John Miles said, “I’m deeply honored that Miles has once again been voted the number one ADR firm in Georgia for the fourth year in a row. We work very hard to earn the trust and respect of the legal community and it’s gratifying to be recognized as the best by our peers.”

In the same survey, Team Leader Greg Parent was voted the No.1 Mediator in Georgia for the second year in a row, and John Miles was voted the No. 3 Mediator. This is the second consecutive year John Miles was voted among the Top 3 mediators in the state.

Team Leader Greg Parent said, “It’s great to be part of an A+ organization whose sole focus is providing the best mediation and arbitration services we can to our valued customers. It is wonderful to be recognized as the top firm in that field for four straight years.”

For more information and to see a list of this year’s complete results, click here.

June 5, 2017 No Comments

Team Leader Greg Parent was voted the No.1 Mediator in Daily Report’s 2017 Best Of Survey for the second year in a row. The Daily Report’s Best Of Survey is a compilation of Georgia lawyers picks for the best legal services and products. Voting was conducted online and garnered several thousand responses. The Daily Report is the foremost publication for Georgia’s legal community.

“I continue to be amazed by Greg’s commitment to his craft,” said John Miles. “He works hard to be the best, and I’m pleased he has once again been selected as the best mediator in the state.”
Greg joined Miles in 2012 and quickly ascended to the level of Team Leader. He mediates and arbitrates cases involving high-end personal injury, premises liability, trucking liability, toxic torts and employment. He also manages a team of seven neutrals who specialize in mediation, arbitration and special master services.

Regarding his award, Greg said, “I am honored to be recognized by my peers as being the best while doing something that I love and work so hard to improve and study each and every day. It is humbling and something I share with everyone at Miles Mediation because I believe it is our shared brand of excellence that makes my successes possible.”

Miles Mediation & Arbitration Services was voted the Best ADR Firm for the fourth consecutive year in the Daily Report Best Of Survey. Founder John Miles was voted the No. 3 Mediator in the same survey. This is the second consecutive year John Miles was voted among the Top 3 mediators in the state.

To view the complete 2017 Daily Report Survey results, click here.

May 28, 2017 No Comments

Miles is pleased to announce the addition of Matthew Thiry, Esq. to Team Nutter in Atlanta. Matt is a registered mediator and arbitrator with significant commercial litigation experience. At Miles, he will mediate and arbitrate disputes in the areas of business, ficuiary, real estate and probate. He will continue to maintain his law practice, Matt Thiry Law, LLC.

“I am delighted that Matt has joined our team. Matt brings many years of commercial litigation to the mediation process with the understanding of what it takes to push a case through to compromise,” said Team Leader David Nutter.

Matt graduated from Michigan State University College of Law in 2004. He has received an AV® Preeminent™ rating from Martindale Hubbell, and on multiple occasions he has been selected by other lawyers and by Georgia Trend magazine to be included in the list of “Legal Elite.” He has also been selected on multiple occasions by other lawyers and Georgia Super Lawyers magazine as a “Rising Star” in the list of Georgia Super Lawyers. Matt is a member of The Lawyers Club of Atlanta, the State Bars of Georgia and Pennsylvania, and The Atlanta Bar Association.

“It is truly an honor to join Miles Mediation & Arbitration Services,” said Thiry. “Not only have I been provided the opportunity to be a part of an award-winning ADR provider, I have been provided the privilege to be a part of a well-known and respected team led by David Nutter.”

To learn more about Matt, click here.

To schedule a mediation or arbitration with Matt, click here.

May 27, 2017 No Comments

Mediator Parag Shah was recently recognized as a 2017 Rising Star by the Georgia Asian Pacific American Bar Association (GAPABA). He accepted the award at GAPABA’s Annual Gala, held at Fernbank on May 27, 2017 .

Parag is member of Team Forsling at Miles and mediates primarily personal injury cases. In addition to his mediation practice, Parag also manages his own law firm: The Shah Firm, where he specializes in personal injury and criminal defense. Furthermore, he has served as a Pro Hac Judge to the City of Atlanta Municipal Court since his appointment by Mayor Kasim Reed in 2016.

Parag is also serves as an adjunct professor at Ohio Northern University Law School where he teaches jury selection and cross-examination. He is also a faculty member for the Bill Daniel Trial Advocacy Program. Additionally, he oversees a criminal defense externship program through John Marshall Law School in Atlanta.

Parag has been acknowledged as Georgia’s Top 40 Under 40 by the Daily Report, a “Rising Star” by Super Lawyers Magazine & Georgia Trend Magazine. In 2011, he was featured as an expert in criminal defense on NPR‘s “This American Life”, Episode 430 – Very Tough Love. In addition, Shah regularly provided legal commentary on CNN’s Nancy Grace.

He is the author of three Georgia pocketbooks: The Code Criminal, The Code Civil and The Code Evidence. The Code is currently published by the Institute of Continuing Legal Education in Georgia.  In November 2017, Parag is planning to debut a new series of “How To” books and a book on mediation best practices.

To learn more about Parag and to view his calendar, click here. 

May 20, 2017 No Comments
Mediator Jim Anderson

We are proud to announce the addition of James M. Anderson to Team Wilson in Atlanta.  Jim is a registered mediator and arbitrator with extensive experience in areas of aviation, construction law, property damage, personal injury, contract law, estate, probate, domestic relations.

“Jim brings a wealth of experience to Miles Mediation as a litigator, judge, and mediator with over 35 years of experience. He’s a man of character, integrity, empathy, and understanding of complex issues who has the ability to assist parties in reaching resolutions of disputes in an amicable fashion. His expertise in construction law, contract disputes, personal injury claims, probate,  and domestic relations matters will serve his clients well,” said Team Leader Wayne Wilson.

Jim has served as a Municipal Court Judge in Sandy Springs (2005-2014); a Magistrate Judge in Fulton County (2010-2015); and has currently served as a Municipal Court Judge in Norcross since 2015. He served as President of the Georgia Council of Municipal Court Judges from 2013-2014 and has served as a Chairman of the Georgia Board of Court Reporting since 2013. He is also a frequent lecturer for Municipal and Magistrate Court Judges Continuing Judicial Education.

Jim has served as a registered mediator since 2009 and certified civil arbitrator in Fulton County since 1986. He received his Juris Doctorate cum laude from the University of Georgia School of Law in 1980 and his Bachelor of Science in General Management from Georgia Institute of Technology in 1974.

 

To learn more about Jim, click here.

To schedule a mediation or arbitration with Jim, click here.

May 18, 2017 No Comments

We are proud to announce that Miles won the “Legal Organization-Total Pounds” category in this year’s Georgia Legal Food Frenzy. We finished the competition with 54,074 total pounds, the most computed pounds (including bonuses) of any legal organization.

In total, we raised $10,655 and 146 pounds of food for the Atlanta Community Food Bank and America’s Second Harvest of Coastal Georgia. Our contributions helped the Georgia Association of Food Banks to raise a record-breaking 1.34 million pounds statewide. This record is a tremendous accomplishment that will have a real impact on the children and hardworking families served by state food banks every day.

Attorney General Carr will recognize Miles and other winners at the Annual Bar Meeting on Jekyll Island- Friday, June 9 from 9 a.m.- 12 p.m.

For more information about the competition’s final results, click here. To learn more about the Georgia Food Bank Association, click here.

May 2, 2017 No Comments

Atlanta law firms and legal organizations raised more than $190,000 online donations over the course of two weeks for the 6th annual Legal Food Frenzy. The competition ran April 17-28.  For the past six years, the Attorney General and the State Bar have partnered with Georgia’s eight regional food banks to host the Legal Food Frenzy, a food and fund drive competition among all of Georgia’s law firms and legal organizations to see who can have the biggest impact on hunger.

Miles finished third in this year’s competition behind King & Spalding and Alston & Bird.  Other top law firms include  Troutman Sanders, Serta Simmons Bedding Legal Department, Taylor English, Smith, Gambrell & Russell, Kutak Rock, Jenkins & Roberts, and Kilpatrick Townsend & Stockton.

Although this was the first year Miles participated in the Frenzy, our panel of neutrals embraced the challenge of hitting our initial online donation goal of $5,000. Not only did our neutrals surpass the $5k mark, but they rallied clients and friends to donate as well, which enabled us to raise our goal to $10,000. Mediator Parag Shah was the highest contributor at Miles, with a generous donation of $1,000. Parag’s early contribution enabled Miles to maintain the top spot for most of the competition’s first week.

Another highlight of our campaign was the unexpected donation on behalf of Attorney Tarek Aleem, of the law firm Joseph, Aleem & SlowikMr. Aleem donated $2,500 to catapult Miles into 3rd place on the final day of the competition. When we reached out to Joseph, Aleem & Slowik to offer gratitude, they responded:

“Philanthropy is a core part being for us over at the Aleem firm. Whether it’s helping the hungry or representing the underprivileged, I’ve always found it necessary to protect the rights of the less fortunate. We donate to orphanages, schools, and food banks across the Country and world and are humbled that we were allowed to participate in this cause.”

Everyone at Miles is grateful for the generosity of the law firm Joseph, Aleem & Slowik, our clients and friends. Additionally, we appreciate the opportunity to participate in this year’s Food Frenzy. We are inspired by the vision of the Atlanta Community Food Bank; Attorney General, Chris Carr; and all of the hard-working attorneys, staff, and volunteers who make this fundraiser possible every year.

For more information about Georgia Legal Food Frenzy, click here.

April 19, 2017 No Comments
mediation training

by Wendy Williamson, Esq.

I have trained hundreds of non-lawyers in civil mediation and participants frequently tell me that they wish they had trained earlier. I encourage you to complete mediation training sooner rather than later for the following reasons:

  1. To Minimize Attorneys in your Lives. Hiring an attorney to fix a dispute is like using money for home repairs rather than home improvements. Minimizing disputes allows you to hire attorneys for growth rather than damage control.  No matter your occupation, if you interact with people, your peace and success will depend upon your communication skills and your ability to manage difficult conversations effectively and efficiently.  Mediation training uses current research, hands-on exercises and role plays to exercise communication skills, to develop the ability to manage conflict and to build solutions through team work and agreement. Developing mediation skills enables you to spend your precious time, energy and resources on making a better life, business or relationship.
  1. To Manage your Stress Level. We live in very stressful times. Stress impacts on our ability to listen, think clearly and communicate effectively. In mediation training, we learn to create safe spaces where people can listen and reason. We learn how impactful location, timing, planning and written details can be on our productivity and success. We study how people think and make decisions, how to effectively be agents of reality, how to respectfully deal with emotions and expectations, how to manage our own emotions, how to practice active listening to avoid misunderstandings and develop trust and critical knowledge. The greatest threats to working relationships are miscommunication, unrealistic or unmet expectations and the perception of disrespect. The skills honed and practiced in mediator training will help you avoid these pitfalls and the resulting stress.
  1. A Proven Communication Weapon for a New World. Someone posts on Facebook, co-workers communicate by email copying “up the chain,” bosses text liberally at all hours or we join a conference call with faceless people from around the world. We can no longer rely upon workplace conversations taking place face-to-face or even at the workplace. How do we manage this communication blob? Strategically. Purposefully. Carefully. In mediation training, we learn to structure communication so that people can be heard and understood. We practice skills such as reframing, restating and brainstorming which compensate for the dangers inherent in conversations laden with opinions. Mediation is designed to bring back civil conversations in a world leaning toward voice-to-voice combat.
  1. Life Management. If you are like me, you find yourself having more difficult conversations in your daily life outside of work. Have you had a discussion about national politics or the Affordable Care Act lately? Whether we are in parent-teacher conferences, at our bank or dealing with co-workers, we have an increasing need to manage conversations wisely and productively. Mediation training is an invaluable life skill.

I hope I have the privilege to train you in the life skills of negotiation and mediation. Please join a class by registering here.


Why Should Non-Attorneys Complete Mediation Training
Wendy Williamson, Esq. is a mediator and instructor with Miles in Savannah and Atlanta.  She has over 20 years of mediation experience and is widely considered one of the top mediation trainers in Georgia.  
To schedule a mediation with Wendy, please call 678-320-9118 or visit her online calendar.

April 17, 2017 No Comments
2017 Legal Food Frenzy

Miles is excited to participate in this year’s Georgia Legal Food Frenzy competition.  Our firm goal is to raise $5,000. Online donations may be made on Miles’ team page. To make a donation, click here.

Legal Food Frenzy official description:

The Office of the Attorney General, the Young Lawyers Division of the State Bar of Georgia, and the Georgia Food Bank Association have joined forces to create a friendly food and fund drive competition among Georgia law firms, law schools, legal organizations, and corporate, in-house counsel to support the Georgia Food Bank Association, which is comprised of 8 Regional Food Banks who serve all 159 counties. In its first five years, this competition has raised the equivalent of 5 million pounds of food for the Food Banks.
Georgia’s Food Banks work through a network of nearly 2,400 partner agencies and faith-based organizations to distribute 140 million pounds of food annually to Georgians who need it the most.

The Legal Food Frenzy comes at a critical time for the Food Banks. Nearly 60% of Georgia’s public school children are eligible for free and reduced lunch. The Legal Food Frenzy provides a much needed supply of food and funds to Georgia’s regional Food Banks to help the families of those kids during summer months when schools are closed. The 2017 goal is to raise the equivalent of 1.35 million pounds of food for the Food Banks to distribute.

For more information about the Georgia Food Bank Association and the Legal Food Frenzy competition, click here.

MAKE  A DONATION HERE

 

April 14, 2017 No Comments
2017 Legal Food Frenzy

Miles proud to participate in this year’s Georgia Legal Food Frenzy. The annual competition benefits the Georgia Food Bank Association’s eight regional Feeding America Food Banks. Collectively, the food banks distribute more than 140 million pounds of food each year.

Along with other competing Georgia law firm and legal organizations, Miles is committed to raising as much as possible. We would love to win the competition, but our primary goal is to help those in need and help combat the prevalence of hunger and poverty among our fellow Georgians.

Everything we raise will benefit Atlanta Community Food Bank, the regional food bank that serves our community, and America’s Second Harvest of Coastal Georgia in Savannah.  And for every $1 donated, the food bank can distribute 5 meals worth of food into the community.

How can you help?

1 in 4 children in Georgia live in households that can’t regularly put food on the table. Here’s how you can partner with us to do something about it:

  • Pledge to match monetary donations – you will be recognized on the Legal Food Frenzy website and publications!
  • Drop off canned goods at our offices in Atlanta and Savannah (APRIL 17- APRIL 28 only)

Let’s rise to the challenge and do our part to reduce hunger in our very own community!

MAKE A DONATION HERE

April 13, 2017 No Comments

John Miles was invited to be a panelist at the Liability Claims seminar at the Atlanta Claims Association Annual Conference on April 27 at the Northeast Hilton Atlanta.

John’s panel, “Settling Our Difference in Bad Faith,” also includes distinguished Atlanta attorneys Jonathan Adelman of Waldon Adelman Castila Hiestand & Prout; David Atkinson of Swift Currie McHgee & Hiers; and Jay Sadd of Slappey & Sadd.

The seminar also features panels that will include President of ACA, Pamela Glick; host of the Liability Section, Kim Jackson of  Bovis, Kyle, Burch & Medlin; and the following respected attorneys:

Billy Davis of Bovis, Kyle, Burch & Medlin
Brian Jackson of Drew Eckl Farnham; Mark Levinson of Hawkins
Marty Levinson, Hawkins Parnell Thackston & Young
Drew Timmons, Swift Currie McHgee & Hiers
Dan Prout, Waldon Adelman Castilla Hiestand & Prout
Matt Barr, Hawkins Parnell Thackston & Young
Douglas Chandler of Chandler & Moore
Michael Werner, The Werner Law Firm

For more information about the seminar and ACA, click here.

 

April 7, 2017 No Comments
Mediator Wendy Williamson

Earlier this week, Wendy Williamson appeared on a panel at the University of Georgia’s Law School in celebration of the launch of its newly formed Alternative Dispute Resolution (ADR) Society. The panel was assembled for the continuing legal education seminar, “Ethics and Professionalism in Dispute Resolution: Where Standards and Practice Collide.”

The event was co-hosted by the Association for Conflict Resolution, and the panel featured Wendy Williamson; Tracy Johnson, Executive Director of the Georgia Commission on Dispute Resolution; and mediation trainer Raye Rawls of the J.W. Fanning Institute for Leadership Development.

Mediator Wendy Williamson appears on ADR and mediation panel

Wendy Williamson shared her thoughts on the honor of being asked to serve on the panel:

The most exciting aspect of my experience was meeting the new generation of future lawyers who are committed to growing ADR and mediation not only in their practices but also in our communities. It was exhilarating to feel hope and excitement about the future of mediation which has come so far in my lifetime but has even greater potential in the courageous and innovative hands of UGA Law School’s future graduates. Thanks to the efforts of Professor Lanier and Jeremy Akin, a 2nd year law student, UGA Law has its first ADR Society linked to the Georgia Chapter of the Association for Conflict Resolution. I watched Jeremy Akin grow up and Jeremy served as an intern at the Mediation Center in Savannah during his college years. Jeremy went on to conduct research as a Fulbright Scholar around mediating land disputes in Uganda for three years. It was especially moving for me to see Jeremy take a leadership role at my beloved alma mater to promote mediation education and community. 


 

To request Wendy Williamson as a speaker at your next event, please email: mdickson@milesmediation.com

March 31, 2017 No Comments

by Burke Johnson, Esq.

Litigation of disputes related to decedents’ estates is increasing.  The assets over which many baby boomers are now fighting, left by frugal depression era parents, can be significant. This older generation saved money and as a result, many estates are larger, and each child wants his or her “fair share.”  Family dynamics have also changed. Families are no longer as close as they once were. Siblings move from their homes of origin across the state or even across the country.  They do not stay in touch.  It is often easier to fight with a family member not seen in years than with one who lives in the same. Similarly, with the increase of divorce and second marriages, there is more willingness to fight with a deceased parent’s surviving second spouse or step-siblings.  Finally, for many people, an inheritance has become something that they expect.  They have been counting on it and will fight for it.

The idea of using “alternative dispute resolution” to settle estate disputes is not new.  Indeed, no less than the Father of our Country, George Washington, included a provision in his own will for resolution of any issues that might arise:

“But having endeavored to be plain, and explicit in all the Devises, even at the expence of prolixity, perhaps of tautology, I hope, and trust, that no disputes will arise concerning them; but if, contrary to expectation, the case should be otherwise, from the want of legal expression, or the usual technical terms, or because too much or too little has been said on any of the Devises to be consonant with law, My Will and direction expressly is, that all disputes (if unhappily any should arise) shall be decided by three impartial and intelligent men, known for their probity and good understanding; two to be chosen by the disputants, each having the choice of one, and the third by those two. Which three men thus chosen, shall, unfettered by Law, or legal constructions, declare their Sense of the Testator’s intention; and such decision is, to all intents and purposes to be as binding on the parties as if it had been given in the Supreme Court of the United States.

The use of mediation to resolve estate disputes is preferable to litigation for many reasons.

  1. Control
    Mediation allows participants to control the outcome.  Litigation puts it in hands of judge or jury.  No matter how experienced the attorney, none has the ability to predict exactly how a judge or jury will find in any given case.  Resolving issues at mediation provides the clients with total control over the outcome.
  2. Time and Expense
    Mediation can achieve results much more quickly than litigation.  As the saying goes, “time is money.”  The longer litigation lasts, the more expensive it becomes. Consider, for example, the “Gaines Cases” rooted in a bigamous marriage that occurred in eighteenth century New Orleans.  The estate litigation spanned approximately fifty years and generated multiple opinions from the United States Supreme Court.  More recently and closer to home, the death of a successful Georgia businessman in  2004 generated litigation that has spanned over seven years and resulted in three opinions from the Georgia Supreme Court.
  3. Privacy
    Except in certain limited cases, documents filed with Georgia’s courts are public record.  Similarly, Georgia’s courtrooms are open, and except in certain limited cases, all of the evidence presented in a trial or hearing is subject to becoming public knowledge.  In estate litigation cases, this can result in the “airing of dirty laundry” that a family might prefer to keep private. In contrast, mediation is a private process.  The parties can control the release of information and the mediation session is attended only by those involved and is not open to the public, provides the advantage of privacy.
  4. Confidentiality
    Similar to the privacy issue, nothing that is contained in public filings or revealed at a hearing is confidential.   Except in very limited circumstances, nothing that is said in the mediation session can be revealed outside of the mediation or used by or against either party at a later date in the event that the mediation does not result in a settlement.  This gives the parties the incentive to share openly.
  5. Preservation of Relationships
    Many estate litigation cases involve parties who are adverse to each other and who have no significant past relationship and no desire to continue in any future relationship.  However, many cases involve siblings or other family members who were fairly close to each other until the death of the family member giving rise to the estate dispute.  In these circumstances, typically, the longer the litigation goes on, and the more negative charges are hailed at each other, the relationship suffers.  Mediation can help avoid this and allow the parties to repair the relationship.


In conclusion, everyone who practices in the area of estate litigation should encourage their clients to use mediation as the preferred method of resolving their disputes.


Mediator Burke JohnsonBurke Johnson, Esq. is a mediator with Miles Mediation in Atlanta.  He has over 30 years of experience handling cases of all complexities and sizes, including  automobile, motorcycle and trucking wrecks; premises liability actions (including cases involving claims of negligent security); product liability claims; construction defect claims; commercial general liability claims; professional liability claims; insurance coverage matters; life, health and disability insurance claims; ERISA benefit claims; business and commercial disputes; elder care and adult guardianships; probate and estate litigation; and family law matters.  

To learn more about Burke or to schedule a mediation, please call 678-320-9118 or visit his online calendar.

March 21, 2017 No Comments

by John K. Miles, Jr., Esq.

Years ago when I practiced law, I worked for a client in the construction industry. The company required claims to be mediated – a fairly new concept at time. When one of their products turned out defective, I often found myself sitting around a table at mediation. Former Georgia Attorney General, Mike Bowers, was the mediator on a number of these cases. After we got to know each other, at one point he suggested that I would be a good mediator. Mike meant it as a compliment but I was offended. I was a litigator. Mediation was for those who couldn’t make it in the courtroom.

I did have a great deal of respect for Mike, so I couldn’t dismiss his suggestion entirely. After thinking it over, I asked why he thought I’d be a good mediator. He said I had the right personality. He explained how successful mediators need to be equal parts people pleaser and closer. He added, “One minute, you have to tell someone they are crazy as hell and the next, be willing to jump up and get them a cup of coffee.”

Over the years I’ve come to realize the wisdom in Mike’s observation. Attorneys do select a mediator based on the mediator’s ability to get a case settled but that mediator also has to be someone the attorney wants to spend the day with. There aren’t many personalities who share this unique blend of characteristics.

I enjoyed success as a litigator but I love mediating. The variety of cases always ensures you are learning new things. I’ve learned how highways and bridges are constructed, the complexities of the human brain and how to take a good idea and build it into a multimillion-dollar company.  Each day, I get to work with fascinating people. I’ve mediated with celebrities, politicians, sports stars and leaders of industry. I’ve even mediated cases for two episodes of reality television.

When practicing law, I loved calendar calls. Going to the courthouse gave me the opportunity to visit with my colleagues. At Miles we have seven to ten cases mediating every day. It’s a pleasure to catch up with old friends in the legal industry and make new ones.

How fortunate for me that I was able to turn a personality disorder – people pleasing — into a career. Every morning I go to work, I count my blessings making a living doing what I love.

 


John Miles is the founder of Miles Mediation & Arbitration Services. He has mediated over 2,000 cases and continues to mediate full-time, handling disputes in areas of personal injury, premises liability, insurance, construction, estates, fiduciary, contracts, commercial, business, employment, and subrogation. For more information about John or to schedule a mediation with him, click here. 

March 20, 2017 No Comments
Why Should Non-Attorneys Complete Mediation Training

by Wendy Williamson, Esq.

I have trained hundreds of lawyers and non-lawyers in civil mediation and participants frequently tell me that they wish they had trained earlier. I encourage you to complete mediator training sooner rather than later for the following reasons:

  1. Practice Enhancement. Any lawyer who represents clients uses negotiating skills in his or her practice. Negotiating skills are like muscles that need training and conditioning. Mediator training is like the P90X for negotiating skills. P90X is an exercise program based upon “Muscle Confusion.” Muscle confusion is the idea that by constantly changing workouts you “confuse” your muscles and thereby increase stimulation and growth. Mediator training uses updated research, hands-on exercises and role plays to exercise different techniques and angles of negotiating skills which will help an attorney find weaknesses, develop additional strengths, open perspectives and grow creativity. Whether you end up in the mediator’s seat or the attorney’s seat, lessons learned through mediator training will enhance your practice.
  1. Client Preparation and Management. My law school education (long ago) was devoted to preparing cases and applying law and precedent. It took years of trial and error to learn how to manage and prepare my clients, which is a whole other skillset. In mediator training, attorneys study how people think and make decisions, how to effectively be agents of reality, how to respectfully deal with emotions and expectations, how to manage their own emotions and how to practice active listening to avoid misunderstandings and develop trust and critical knowledge. In my practice as a mediator, one of the greatest impediments to a healthy and expeditious resolution of a case is a client’s unrealistic expectations of the outcome. The skills honed and practiced in mediator training will help attorneys from the first to the final meetings with their clients. Poorly prepared or unrealistic clients are a predictable source of criticism, disparagement and complaints for attorneys and the legal system when clients believe their attorney or the legal system failed them.
  1. Continuing Education Goldmine. Upon completion of the five-day mediator training and practicum, an attorney receives 28 hours in Continuing Legal Education credit including 3 hours for Ethics and 3 hours of Professionalism. An attorney will be covered for more than two years in CLEs.
  1. Life Management. If you are like me, I find myself having more difficult conversations in my daily life outside of my legal practice. Whether I am dealing with a service provider, my community or government or my family, conflict and negotiation occur with frequency. For example, when I engage with a medical provider or insurance company about an outstanding bill, I find myself practicing de-escalation and active listening instead of screaming [which I would more naturally do]. Have you had a discussion about national politics or the Affordable Care Act lately? Whether we are in parent-teacher conferences, at our bank or dealing with co-workers, we have an increasing need to manage conversations wisely and productively. Mediation training is an invaluable life skill.

I hope I have the privilege to train you in the life skills of negotiation and mediation. Please join a class by clicking here to sign up. 

 


Wendy Williamson, Esq. is a mediator and instructor with Miles in Savannah and Atlanta.  She has over 20 years of mediation experience and is widely considered one of the top mediation trainers in Georgia.  To schedule a mediation with Wendy, please call 678-320-9118 or visit her online calendar.

March 15, 2017 No Comments

John Miles today delivered his presentation “Successfully Presenting Your Case in Mediation and Arbitration” at Proving Damages, an ICLE seminar chaired by Attorney Eric Hertz.

 

John enjoys sharing insights from his extensive mediation career to help attorneys effectively communicate with and manage the expectations of plaintiffs who are emotionally invested in their case. It’s sometimes easy to forget that for the plaintiff the mediation is their day in court. They believe that the mediation will be their opportunity to be heard. This is particularly true for the emotionally motivated plaintiff, as for them the process is as important as the outcome.

 

 

 


John Miles is the founder of Miles Mediation & Arbitration Services. He has mediated over 2,000 cases and continues to mediate full-time, handling disputes in areas of personal injury, premises liability, insurance, construction, estates, fiduciary, contracts, commercial, business, employment, and subrogation. For more information about John or to schedule a mediation with him, click here. 

 

March 15, 2017 No Comments

Wendy Williamson recently delivered a presentation entitled, “Professional Training for Attorneys, Part 1” at the Coastal State Bar of Georgia Office in Savannah. The presentation was also available for participants remotely via web-conferencing. All participants received 1.0 hour of professionalism CLE credit.

Wendy will offer another Professionalism webinar on Tuesday, March 28.
CLICK HERE TO REGISTER.

To view Professional Training for Attorneys, Part 1, CLICK HERE. 

 

February 28, 2017 No Comments

Voting is now open for Daily Report’s 2017 Best Of. For the past three years, Miles has been named the number one Alternative Dispute Resolution (ADR) firm in Georgia. We take a great deal of pride in those awards. Not just because we’ve won another award but because of what it represents. We’ve earned your trust and respect. We would be honored if you would take time to vote again this year.

Question #57 will allow you to cast your vote for Miles. Question #58 will allow you to vote for the “Best Mediator/Arbitrator” in the state. (NOTE: Miles Mediator & Arbitrator Greg Parent won last year.)

Thanks in advance for placing your trust in Miles.

CLICK HERE TO VOTE

February 28, 2017 No Comments

Miles is proud to support the 24th Annual GAWL (Georgia Association of Women Lawyers) Foundation Art Auction this Saturday- March 4, 2017. The Art Auction is GAWL Foundation’s primary annual fundraiser.

Date: March 4, 2017
Time: 6:30pm to 10pm
Location: Offices of Nelson Mullins Riley & Scarborough LLP at Atlantic Station
Attire: Festive professional attire

For more information and to purchase tickets, click here.

February 28, 2017 No Comments

John Miles was invited again to present “Successfully Presenting Your Case in Mediation and Arbitration” at ICLE’s upcoming seminar, Proving Damages. Attorney Eric Hertz is the seminar’s Program Chair.

The seminar will be held at the State Bar of Georgia and is accessible video conference at the Coastal Georgia State Bar office in Savannah and the South Georgia State Bar office in Tifton. Note: Space at the Savannah and Tifton offices is each limited to 30 attendees.

 

For more information, click here. 

To register for the seminar, click here. 

For more information about John Miles and to view his online calendar, click here.

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