Regional ADR Director
As Regional ADR Director, Jena Parke is the rock of the mediation department and client experience. She is passionate about developing and overseeing operations processes for client and neutral support, scheduling mediation, day of logistics, and everything in between. She strives daily to ensure an efficient and consistent experience is provided for all clients leading them to resolve a wide range of cases. Jena has been with the company 5 years, and has used her combined 18 years of experience in the customer service, administrative, management, and legal world to help her department improve, grow, and achieve success for the Miles customer experience.
When Jena isn’t working she enjoys hiking and cooking with her two sons, reading, gardening, and watching bands perform live.