Miles Mediation & Arbitration Announces COVID-19 Safety Guidelines

Miles Mediation & Arbitration has announced updated safety guidelines in preparation for its office openings on June 1. The firm’s offices in Atlanta, Savannah, and Charlotte will resume in-person mediation, arbitration, and dispute resolution services, and continue to offer virtual ADR services through video and audio conferencing.


The guidelines are a part of the extensive COVID-19 mitigation plan in place that follows CDC and OSHA recommendations for business reopenings. The firm’s policies for ensuring a safe workplace include:


  1. Clients with a fever or who feel unwell are advised to call the reception desk at 678-320-9118 to make other arrangements with their designated neutral. 
  2. All family members and guests must wait in the lobby on the first floor of the office building unless participating in a mediation, arbitration or other dispute resolution service.
  3. Contactless greetings are strongly encouraged.
  4. Directional tape will guide clients and office guests to encourage proper social/physical distancing.
  5. All clients and office guests are encouraged to use hand sanitizer.
  6. All clients and office guests are required to select a face mask, if they do not have their own face covering.
  7. All clients and office guests must receive a temperature check upon entering the office. Anyone with a 100.4 temperature will need to reschedule and exit the office.
  8. All clients and office guests will report to their assigned rooms with the aid of an office map.
  9. All clients and office guests are encouraged to sit 6 feet apart from each other farthest from the door.
  10. All clients and office guests are encouraged to wash hands regularly and practice social distancing.​
  11. Boxed meals will be served to limit contact with food.
  12. Routine cleaning of all common surfaces in the office. 


For more information about Miles Mediation & Arbitration or the reopening process in its Atlanta, Savannah, or Charlotte offices, please contact 888-305-3553 or email