By Michael J. Eshman   Words matter. Different words have different connotations – even different synonyms can change the connotation or impact of what is being said, though the words may have the same dictionary …

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By Tanya Tate   Amongst neutrals in the alternative dispute resolution (ADR) arena, there is often a conversation (or dilemma) about whether to work as an arbitrator, a mediator, or both. Many neutrals prefer to …

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