Employee Spotlight: Vangie White, Client Success Manager
Mon, Oct 27th, 2025 | by Miles Mediation and Arbitration | Employee Spotlights | Social Share
Key Work Traits: Commitment to Client Well – being
Vangie White, client success manager at Miles Mediation and Arbitration, brings over 25 years of experience to her role.
Before joining Miles, Vangie dedicated her career to various law offices across the country as a paralegal. Her passion for litigation began at Fish and Richardson, where she worked at the Dallas and Houston offices in a role she recalls as her most impactful job. During her time there, she learned how to conduct case preparation and legal research and how to effectively communicate with clients. Vangie also gained valuable experience drafting and filing legal documents, as well as attending trials to support attorneys.
Vangie believes her background has greatly contributed to her current role at Miles. Her familiarity with the legal environment helps her to adapt quickly and effectively, making her a valuable member of the team. “The structure of that company felt very similar to Miles, which made me feel right at home when I came here,” she says. She had her second interview at Miles just a day after her father passed away. She was met with extraordinary compassion and empathy from the team, which left a lasting impression and solidified her belief that Miles was the right place for her.
Vangie’s typical day includes ordering supplies, preparing the office for clients, and ensuring a warm and inviting atmosphere for everyone. She recognizes that some people need a friendly face during stressful times, and she is always happy to provide that comfort. Her favorite part of the job is spreading joy throughout the office, ensuring clients feel at ease. “I love making sure they feel comfortable and at home,” she adds.
Vangie also appreciates the supportive culture she has experienced at Miles. She enjoys interacting with everyone on the team from the C- suite executives to her colleagues and the neutrals she works with in Houston. She says that collaborative spirit is what makes Miles the best place to work.
Outside of her role, Vangie enjoys spending time by the water, whether it’s at the beach, kayaking, or watching the alligators down by the river. Family is also a significant part of her life – she is a proud mother of two, her son Kylar, who is 29, and her daughter Khloe, 23, who also works at Miles as a marketing intern.
Vangie adores her role as grandmother and is affectionately known as “Gigi” to her granddaughter Katelyn, who is 4. Vangie also has a huge passion for serving her community and volunteers for many groups such as the Baytown Special Rodeo, A Father’s Love, Toys for Tots, United Way, and many others. She is also a member of the Miles’ charitable committee.
ABOUT MILES MEDIATION & ARBITRATION
Miles Mediation & Arbitration is shaping the alternative dispute resolution (ADR) industry with our comprehensive professional services model that combines the expertise of our highly skilled, diverse panel of neutrals with an unparalleled level of client support to guide and empower parties to fair, timely, and cost-effective resolution regardless of case size, specialization, or complexity. For more information, please call 888-305-3553 or email support@milesadr.com.