Miles Mediation & Arbitration Continues to Redefine the ADR Industry with New Per Matter Charge Billing for Mediations

ATLANTA, GA, April 18, 2022 – Miles Mediation & Arbitration, the fastest growing alternative dispute resolution (ADR) firm in the Southeast, will be offering Per Matter Charge billing for two of their neutrals, starting July 1st, 2022.


Miles Mediation & Arbitration is headquartered in Atlanta with additional offices in Savannah, Charlotte, Nashville, Jacksonville, Tampa, and Columbia, SC. The firm provides a comprehensive professional services model that combines the expertise of its highly skilled and diverse panel of neutrals with an unparalleled level of client support. The firm’s top-notch ADR facilities offer the perfect “neutral” location for all clients.


The change was in response to the changing needs of clients, specifically for cases booked with their neutrals Rex Smith and Hon. Susan Forsling. After receiving feedback from several of their clients, Miles is implementing a simple solution to create a win-win situation for everyone involved.


“We’ve been planning to offer this service for some time. It allows for all-inclusive* and transparent pricing for some of our most complex cases,” said John Miles, CEO of Miles Mediation & Arbitration. “With this new Per Matter Charge billing, clients will know upfront what to expect and won’t receive additional billing for unexpected expenses.”


The benefits of a Per Matter Charge include:

  • Accessibility: Allows for greater access & availability of these neutrals
  • All-Inclusive:* No admin or travel fees and up to 5 hours of prep and post-work
  • Accommodating: One charge divided among all the parties

In addition to the Per Matter Charge billing, Miles is also launching a concierge-level service for these clients to make the scheduling process more convenient and to provide the best possible service as they work together to get these cases resolved.


Miles Mediation & Arbitration is shaping the future of alternative dispute resolution (ADR) with our comprehensive professional services model that combines the expertise of our highly skilled and diverse panel of neutrals combined with an unparalleled level of client support in order to guide and empower parties to fair, timely and cost-effective resolution regardless of case size, specialization or complexity. For more information, call 888-305-3553.


Media Contact:
Kimber Bond
Miles Mediation & Arbitration

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