Miles Mediation & Arbitration Launches Client Dashboard to Enhance Client Experience

ATLANTA, GA, March 7, 2024 – Miles Mediation & Arbitration, the fastest-growing alternative dispute resolution (ADR) provider in the Southeast, is pleased to announce the launch of our new Client Dashboard.


“This marks a significant milestone in our journey to redefine the ADR experience,” said Parag Shah, CEO of Miles Mediation & Arbitration. “Our commitment to innovation and client service is at the heart of everything we do. This dashboard reflects our dedication to integrate technological solutions with our client-centric approach to meet the evolving needs of our clients.”


The Client Dashboard is designed to enhance Miles’ clients’ experiences by providing an efficient, streamlined approach to case management. Through the dashboard, clients can schedule mediations more quickly, review case details for both past and upcoming mediations, and view and pay invoices. Clients will also have access to a variety of resources through the dashboard, including valuable CLE courses and informative articles written by Miles’ neutrals.



Clients will still be able to book through the company website, using neutrals’ calendars. However, the dashboard offers additional benefits for clients, such as the option to sort by date, location, practice area, or neutral when booking a new mediation, as well as offering a central place to host all relevant documents.


“Designed with our clients’ convenience in mind, this dashboard offers a suite of features that streamline the mediation process,” explained Shah. “Our goal is to empower clients with the tools they need to manage their cases more effectively, ensuring they can focus on what truly matters – achieving resolution.”


Miles invites clients to set up their personal dashboard accounts by visiting our login page.



Miles Mediation & Arbitration is shaping the alternative dispute resolution (ADR) industry with our comprehensive professional services model that combines the expertise of our highly skilled, diverse panel of neutrals with an unparalleled level of client support to guide and empower parties to fair, timely, and cost-effective resolution regardless of case size, specialization, or complexity. For more information, please call 888-305-3553 or email