Miles Memoranda

Mon, Mar 17th, 2014 | by Miles Mediation and Arbitration

By John Miles A. The Real Motivator If you have suffered through an hour-long talk on mediation, you might rightly conclude that the speaker had been allotted too much time – by about 50 minutes. …

Tue, Mar 11th, 2014 | by Miles Mediation and Arbitration

By Joe Murphey Miles Mediation founder and owner John Miles is the consummate movie buff. John can quote (extensively) from a variety of classic movies, but when it comes to The Godfather, I honestly believe …

Sun, Mar 2nd, 2014 | by Miles Mediation and Arbitration

By Jamie Miles A raven-haired woman whispered in her husband’s ear. He lowered his head, looked in her brown eyes and gave her hand a squeeze. The couple stood against the wall of a large …

Wed, Feb 26th, 2014 | by Miles Mediation and Arbitration

 A excerpt from  A New Day in Court by John Miles Many readers of this primer are already familiar with mediation. Perhaps you are a mediator. Perhaps you have mediated at Miles Mediation and could write …

Mon, Feb 10th, 2014 | by Miles Mediation and Arbitration

By Gregory J. Parent, Miles Mediation & Arbitration Services, Inc. Historically speaking, paralegals are essential to a successful law firm. Depending on the type of law practice and the experience of the person, a good …

Thu, Feb 6th, 2014 | by Miles Mediation and Arbitration

By David Nutter, Esq. “That was a miracle. I didn’t think we had a chance of settling this case.”  So the satisfied lawyer confides to the mediator after his client has departed with a settlement …

Tue, Feb 4th, 2014 | by Miles Mediation and Arbitration

Greg Parent’s kids enjoy the Atlanta snow!

Tue, Feb 4th, 2014 | by Miles Mediation and Arbitration

By Jamie Miles   After a hard day facilitating a just resolution, mediator John Miles often enjoys strenuous physical exertion. Walking is Miles’ preferred way to wind down. But this isn’t your grandmother’s leisurely stroll …

Sun, Jan 26th, 2014 | by Miles Mediation and Arbitration

Early in my career as a mediator, I believed that participants in mediation were motivated by money. The defendant wanted to settle for as little as possible, and the plaintiff wanted to get as much …

Wed, Jan 22nd, 2014 | by Miles Mediation and Arbitration

Communication drives mediation. Both the plaintiff and the defendant need to speak and be heard. Resolution requires that both parties use positive language.   Research has demonstrated that positive language enhances the mediation process. Conversely, …