Tue, Feb 4th, 2014 | by Miles Mediation and Arbitration
By Jamie Miles After a hard day facilitating a just resolution, mediator John Miles often enjoys strenuous physical exertion. Walking is Miles’ preferred way to wind down. But this isn’t your grandmother’s leisurely stroll …
Read MoreSun, Jan 26th, 2014 | by Miles Mediation and Arbitration
Early in my career as a mediator, I believed that participants in mediation were motivated by money. The defendant wanted to settle for as little as possible, and the plaintiff wanted to get as much …
Read MoreWed, Jan 22nd, 2014 | by Miles Mediation and Arbitration
Communication drives mediation. Both the plaintiff and the defendant need to speak and be heard. Resolution requires that both parties use positive language. Research has demonstrated that positive language enhances the mediation process. Conversely, …
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