Miles Memoranda

Tue, Feb 4th, 2014 | by Miles Mediation and Arbitration

Greg Parent’s kids enjoy the Atlanta snow!

Tue, Feb 4th, 2014 | by Miles Mediation and Arbitration

By Jamie Miles   After a hard day facilitating a just resolution, mediator John Miles often enjoys strenuous physical exertion. Walking is Miles’ preferred way to wind down. But this isn’t your grandmother’s leisurely stroll …

Sun, Jan 26th, 2014 | by Miles Mediation and Arbitration

Early in my career as a mediator, I believed that participants in mediation were motivated by money. The defendant wanted to settle for as little as possible, and the plaintiff wanted to get as much …

Wed, Jan 22nd, 2014 | by Miles Mediation and Arbitration

Communication drives mediation. Both the plaintiff and the defendant need to speak and be heard. Resolution requires that both parties use positive language.   Research has demonstrated that positive language enhances the mediation process. Conversely, …