Employee Spotlight

Wed, Mar 25th, 2026 | by Miles Mediation and Arbitration

Shelby Layne Ramey Adminstration Manager   Tell me a little bit about your background. How did you join Miles?  I joined Miles following a kind invitation from a former colleague, friend, and neighbor, Ms. Amanda …

Fri, Apr 25th, 2025 | by Miles Mediation and Arbitration

Key Work Traits: ADR Expertise—and a Sense of Calm   We can thank Todd Drucker, Miles’ chief revenue office, bringing Michael Dawson to Miles. Both had worked at JAMS in the past. Last year when …

Fri, Feb 28th, 2025 | by Miles Mediation and Arbitration

Key Work Traits: Ability to Prioritize — and Connect Tammy Doolin has worked for USA&M, which became part of Miles in December 2023, for nearly 17 years. The ADR manager is adept at juggling the …

Fri, Jan 24th, 2025 | by Miles Mediation and Arbitration

Key work trait: Solving problems Meet Maryjo Bentley-Hibbert, an ADR manager who works out of Miles’ Houston office. She’s been working in the industry for 35 years and has earned the nickname “the fixer,” as …

Fri, Sep 13th, 2024 | by Miles Mediation and Arbitration

Key work trait: A Positive Attitude — Every Day Katie Faulk, client success supervisor, brings extensive experience as an office manager to her work at Miles.   It’s not surprising that she ended up in …

Fri, Aug 2nd, 2024 | by Miles Mediation and Arbitration

Key Work Trait: Storytelling Kason Martin brings years of experience in customer service, accounting, and quality assurance to his role as an accounting specialist at Miles. His dedication to perfection is evident as he expertly …

Fri, Jul 12th, 2024 | by Miles Mediation and Arbitration

Key Work Trait: Storytelling Kelly K. James has found her niche at Miles Mediation & Arbitration as the company’s content writer. The former attorney and ghostwriter joined Miles to help neutrals continue to build their …

Mon, May 6th, 2024 | by Miles Mediation and Arbitration

Key Work Train: Solving Problems Meet Anandhi “Nandy” Martin, Miles’ accounting specialist.   Nandy’s work includes handling accounts receivable and addressing any questions that clients have. “That includes keeping up with all the invoices, and …

Fri, Apr 5th, 2024 | by Miles Mediation and Arbitration

Key Work Trait: Productivity Rosalie Azzato, marketing specialist at Miles, has hit the proverbial ground running at Miles. She’s an invaluable part of the marketing team and has quickly found her niche here.   Before …